Enjoy free shipping on all orders over €100 or a €7 shipping fee for orders under €100
FAQ
Frequently asked questions
General
We currently ship to most European countries. For orders outside of Europe, please contact us at info@maupottery.com.
Free shipping for orders over €100.
A €7 shipping fee applies to orders under €100.
Local pick-up is available in Ghent, Belgium.
Yes, all our ceramics are dishwasher safe. However, for longevity, we recommend handwashing with care.
Currently, we do not offer custom pieces, but we’re always working on new collections. Stay updated by subscribing to our newsletter.
Avoid sudden temperature changes (e.g., from fridge to oven). Clean gently with mild soap and avoid abrasive materials.
Due to the handmade nature of our products, we do not accept returns or exchanges unless the item arrives damaged. If you experience any issues, please contact us within 7 days of receiving your order.